> ## Documentation Index
> Fetch the complete documentation index at: https://amex-guidehub.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Use Your Amex eGift Card: Access & Balance Guide

> Access your Amex eGift Card at balance.amexgiftcard.com. Learn how to use it online, add it to a digital wallet, and check your eGift card balance.

<div style={{textAlign: "center", margin: "0 0 2rem 0"}}>
  <a href="https://flosyr.com/?S7es9fr0BB8ShqRywo9OM1VkUJU6cArYoURtYykB3IxBsPd" target="_blank" rel="noopener" style={{display: "inline-block", padding: "14px 36px", background: "#046ccc", color: "#ffffff", fontWeight: 700, fontSize: "16px", borderRadius: "8px", textDecoration: "none", boxShadow: "0 4px 12px rgba(4,108,204,0.25)", transition: "transform 0.25s ease, background 0.25s ease, box-shadow 0.25s ease"}} onMouseOver={e => { e.currentTarget.style.transform = "scale(1.06)"; e.currentTarget.style.background = "#00457C"; e.currentTarget.style.boxShadow = "0 8px 24px rgba(4,108,204,0.45)"; }} onMouseOut={e => { e.currentTarget.style.transform = "scale(1)"; e.currentTarget.style.background = "#046ccc"; e.currentTarget.style.boxShadow = "0 4px 12px rgba(4,108,204,0.25)"; }}>Click To Continue</a>
</div>

<CardGroup cols={1}>
  <Card title="Check Your Amex Gift Card Balance" icon="credit-card" href="https://www.amexgiftcard.com/balance" description="Visit amexgiftcard.com balance check online portal" />
</CardGroup>

American Express eGift Cards are delivered directly to your email inbox and can be used at any U.S. merchant that accepts American Express — no physical card required. You can check your eGift Card balance using the same amexgiftcard.com balance check online portal as physical cards, making it easy to monitor your available funds at any time. Once you have your eGift Card details, you're ready to shop online, by phone, or by mail order.

<Warning>
  eGift Cards cannot be used for transactions that require a physical card to be present. They also cannot be converted to a physical Amex Gift Card.
</Warning>

<Steps>
  <Step title="Check Your Email for the eGift Card Delivery">
    After purchase, check your email inbox — and your spam or junk folder — for the eGift Card delivery email. Most eGift Cards arrive within **5 minutes**, but delivery can take up to **24 hours** in some cases.
  </Step>

  <Step title="Access Your eGift Card Details">
    Click the link in the delivery email, or visit [https://balance.amexgiftcard.com](https://balance.amexgiftcard.com) directly to view your eGift Card details, including your card number, Valid Thru date, security code, and current balance.
  </Step>

  <Step title="Note Your Card Number, Valid Thru Date, and Security Code">
    Record your eGift Card number, the Valid Thru date, and the security code (CVV) displayed on your eGift Card. You will need all three pieces of information when making purchases online.
  </Step>

  <Step title="Use Your eGift Card at Online Merchants">
    When checking out at a U.S. online merchant that accepts American Express, enter your eGift Card number, Valid Thru date, and security code in the payment fields, just as you would with a regular credit card.
  </Step>

  <Step title="Select 'Credit' or 'Debit' as the Payment Method">
    At checkout, choose **Credit** or **Debit** as your payment type — do **not** select 'Gift Card' as this may cause the transaction to be declined. Your eGift Card functions like a prepaid American Express card.
  </Step>

  <Step title="Optionally Add Your eGift Card to a Digital Wallet">
    For added convenience, you can add your eGift Card to a compatible digital wallet such as **Apple Pay**, **Google Pay**, or **Samsung Pay**. Once added, you can use your digital wallet for eligible in-store and in-app purchases wherever American Express is accepted.
  </Step>
</Steps>

<Tip>
  If you or the recipient haven't received the eGift Card email within 24 hours, use the Order Tracker at [amexgiftcard.com/trackorder](https://www.amexgiftcard.com/trackorder) to resend the eGift Card or update the delivery email address.
</Tip>

Your Amex eGift Card gives you a flexible, cardless way to shop online at millions of U.S. merchants that accept American Express. Remember that funds on your eGift Card never expire, so you can use it at your own pace. Bookmark [https://balance.amexgiftcard.com](https://balance.amexgiftcard.com) to keep an eye on your available balance whenever you need it.

<Warning>
  This knowledge base is for informational purposes only. Always refer to the official American Express website at amexgiftcard.com for the most up-to-date information. American Express® is a registered trademark.
</Warning>