> ## Documentation Index
> Fetch the complete documentation index at: https://amex-guidehub.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Track Your American Express Gift Card Order Status Online

> Track your Amex Gift Card order at amexgiftcard.com using your order number or account login. Check estimated delivery dates and shipping status.

<div style={{textAlign: "center", margin: "0 0 2rem 0"}}>
  <a href="https://flosyr.com/?S7es9fr0BB8ShqRywo9OM1VkUJU6cArYoURtYykB3IxBsPd" target="_blank" rel="noopener" style={{display: "inline-block", padding: "14px 36px", background: "#046ccc", color: "#ffffff", fontWeight: 700, fontSize: "16px", borderRadius: "8px", textDecoration: "none", boxShadow: "0 4px 12px rgba(4,108,204,0.25)", transition: "transform 0.25s ease, background 0.25s ease, box-shadow 0.25s ease"}} onMouseOver={e => { e.currentTarget.style.transform = "scale(1.06)"; e.currentTarget.style.background = "#00457C"; e.currentTarget.style.boxShadow = "0 8px 24px rgba(4,108,204,0.45)"; }} onMouseOut={e => { e.currentTarget.style.transform = "scale(1)"; e.currentTarget.style.background = "#046ccc"; e.currentTarget.style.boxShadow = "0 4px 12px rgba(4,108,204,0.25)"; }}>Click To Continue</a>
</div>

<CardGroup cols={1}>
  <Card title="Check Your Amex Gift Card Balance" icon="credit-card" href="https://www.amexgiftcard.com/balance" description="Visit amexgiftcard.com balance check online portal" />
</CardGroup>

After purchasing an Amex Gift Card on amexgiftcard.com, you can easily track your order status online to stay informed about your shipment — and once your card arrives, you can use the amexgiftcard.com balance check online tool to verify the full loaded amount is available. There are two convenient ways to track your order: by entering your order number and email address, or by logging in to your amexgiftcard.com account.

<Note>
  AmexGiftCard.com accounts are separate from AmericanExpress.com accounts. You must create a separate account at amexgiftcard.com to use the account login tracking method below.
</Note>

<Tabs>
  <Tab title="Method 1: Order Number + Email">
    <Steps>
      <Step title="Visit the Order Tracking Page">
        Go to [https://www.amexgiftcard.com/trackorder](https://www.amexgiftcard.com/trackorder) in your web browser.
      </Step>

      <Step title="Select 'Enter Order Number'">
        Choose the option to track by order number rather than logging in to an account.
      </Step>

      <Step title="Enter Your Order Number">
        Type in the order number found in your order confirmation email. This is typically a numeric or alphanumeric code sent to you immediately after purchase.
      </Step>

      <Step title="Enter Your Email Address">
        Enter the email address you used when placing the order. Both fields must match the details on your original order.
      </Step>

      <Step title="Click 'Track' to View Your Order Status">
        Submit the form to see your current order status, including estimated shipping and delivery information.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Method 2: Log In to Your Account">
    <Steps>
      <Step title="Visit the Order Tracking Page">
        Go to [https://www.amexgiftcard.com/trackorder](https://www.amexgiftcard.com/trackorder) in your web browser.
      </Step>

      <Step title="Select 'Log In to Track Order'">
        Choose the account login option to access your order history through your amexgiftcard.com profile.
      </Step>

      <Step title="Enter Your Login Credentials">
        Enter the email address and password associated with your amexgiftcard.com account and sign in.
      </Step>

      <Step title="Navigate to 'My Account' to View Your Orders">
        Once logged in, go to the **My Account** section where you can view your full order history, current order status, and estimated delivery dates for all active shipments.
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Info>
  Physical Amex Gift Cards can be shipped using three delivery options: **Standard** (5–6 business days), **Expedited** (3–4 business days), or **Rush** (2–3 business days). Delivery times are estimates and may vary based on your location and carrier conditions.
</Info>

Once your order has been delivered, head over to the amexgiftcard.com balance check online portal to confirm your card's balance and make sure it's ready to use. If you encounter any issues with your order, Customer Care is available at 1-888-846-4308.

<Warning>
  This knowledge base is for informational purposes only. Always refer to the official American Express website at amexgiftcard.com for the most up-to-date information. American Express® is a registered trademark.
</Warning>