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Check Your Amex Gift Card Balance

After purchasing an Amex Gift Card on amexgiftcard.com, you can easily track your order status online to stay informed about your shipment — and once your card arrives, you can use the amexgiftcard.com balance check online tool to verify the full loaded amount is available. There are two convenient ways to track your order: by entering your order number and email address, or by logging in to your amexgiftcard.com account.
AmexGiftCard.com accounts are separate from AmericanExpress.com accounts. You must create a separate account at amexgiftcard.com to use the account login tracking method below.
1

Visit the Order Tracking Page

Go to https://www.amexgiftcard.com/trackorder in your web browser.
2

Select 'Enter Order Number'

Choose the option to track by order number rather than logging in to an account.
3

Enter Your Order Number

Type in the order number found in your order confirmation email. This is typically a numeric or alphanumeric code sent to you immediately after purchase.
4

Enter Your Email Address

Enter the email address you used when placing the order. Both fields must match the details on your original order.
5

Click 'Track' to View Your Order Status

Submit the form to see your current order status, including estimated shipping and delivery information.
Physical Amex Gift Cards can be shipped using three delivery options: Standard (5–6 business days), Expedited (3–4 business days), or Rush (2–3 business days). Delivery times are estimates and may vary based on your location and carrier conditions.
Once your order has been delivered, head over to the amexgiftcard.com balance check online portal to confirm your card’s balance and make sure it’s ready to use. If you encounter any issues with your order, Customer Care is available at 1-888-846-4308.
This knowledge base is for informational purposes only. Always refer to the official American Express website at amexgiftcard.com for the most up-to-date information. American Express® is a registered trademark.